Information for visitors from the European Union
Last updated: September 2024
Stormy-aurora is committed to protecting the privacy and personal data of all visitors, including those from the European Union and European Economic Area. This page outlines our compliance with the General Data Protection Regulation (GDPR).
Stormy-aurora acts as the data controller for personal information collected through our website. Our contact details are:
Stormy-aurora
42 Ocean View Drive
Sea Point, Cape Town 8005
South Africa
Email: [email protected]
We process personal data on the following legal bases:
When you submit a form on our website, you provide consent for us to process your personal data for the purpose of delivering our services. You may withdraw consent at any time by contacting us.
When you purchase our route planning services, we process your data as necessary to fulfil our contractual obligations to you.
We may process data based on our legitimate interests, such as improving our website and services, provided these interests do not override your fundamental rights and freedoms.
If you are located in the EU or EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will respond to your request within one month.
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significant effects. We do not currently engage in such automated decision-making.
To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
As we are based in South Africa, your personal data may be transferred to and processed in a country outside the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your personal data.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our standard retention periods are:
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
In the event of a personal data breach that poses a high risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and will notify affected individuals without undue delay.
Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in your country of residence.
We may update this GDPR information from time to time. Significant changes will be communicated through our website.
For any questions regarding GDPR or your data rights, please contact:
Stormy-aurora
42 Ocean View Drive
Sea Point, Cape Town 8005
South Africa
Email: [email protected]